Privacy Policy

Shivshakti Enterprises(“we”, “us”) respects your privacy. This policy explains what we collect when you use Shivshakti Enterprises (this site), why we use it, and the choices you have. It applies to information collected through enquiry forms, contact messages, newsletter sign-ups, and similar interactions on this website.

This is a general information policy. For contract-specific or highly sensitive matters, you may need a separate written agreement. We recommend professional legal review for your exact business and data practices in India.

Shivshakti Enterprises provides UPVC and aluminium windows, doors, partitions, and related fabrication and installation services. The contact details published on our Contact page are the primary way to reach us about this policy.

Depending on how you engage with us, we may process:

• Identity and contact data — name, phone number, email address, city or project location, and any other details you choose to provide in forms.
• Project and technical data — opening sizes, product preferences, site notes, photos you attach, and follow-up messages required to scope work accurately.
• Newsletter data — email address and source tag when you opt in to marketing or updates.
• Security and technical data — standard server, network, and application logs (e.g. IP address, device type, timestamp) that hosting and security systems may create to keep the service safe and reliable.

We do not ask for sensitive health or government ID data on this public site.

We use the information above to:

• Respond to enquiries, schedule calls or site visits, and prepare proposals.
• Deliver services, coordinate installation, and follow up on support issues.
• Send operational messages about an open request (e.g. quote follow-up).
• Send marketing or journal-style emails only if you have opted in to the newsletter.
• Protect the site from abuse, fraud, and security threats.
• Comply with applicable law, including lawful requests from authorities.

For many activities (responding to a form you submit, sending a requested quote), we rely on contractual necessity and legitimate business interests in operating a professional fabrication and installation business. For optional marketing email, we rely on consent, which you can withdraw at any time by using the unsubscribe link or contacting us.

India’s data protection framework continues to evolve. We design this site to support good-faith compliance; you should map your own processing to the Digital Personal Data Protection Act, 2023 and related rules with qualified counsel.

This site may use essential cookies and similar technologies required for sign-in (e.g. admin), form security, and session management. We do not use third-party advertising cookies by default. You can control cookies through your browser settings; blocking all cookies may limit some features.

We do not sell your personal information. We may share data with trusted service providers who process it on our behalf — for example email delivery, hosting, or CRM tools — under agreements that restrict use to providing the service.

Where data is stored or processed outside India (e.g. cloud regions), we aim to use reputable providers and appropriate safeguards as required by law.

We retain enquiry and contact records only as long as needed to complete discussions, deliver contracted work, meet statutory or tax requirements, or resolve disputes. Newsletter subscriptions are retained until you unsubscribe or we retire the list. Backup copies may persist for a limited technical period after deletion from active systems.

We use reasonable technical and organisational measures — including access controls on admin areas, encryption in transit (HTTPS), and secure hosting practices — to protect information. No online transmission is completely risk-free; please avoid sending passwords or highly sensitive documents unless we provide a secure channel.

Subject to applicable law, you may request access to personal data we hold about you, seek correction of inaccuracies, object to certain processing, or withdraw consent where processing is consent-based. To exercise these rights, email us using the contact details on the Contact page. We may need to verify your identity before responding.

If you have concerns you cannot resolve with us directly, you may escalate to the appropriate supervisory authority once designated under Indian law.

This site is intended for adults and businesses planning building work. We do not knowingly collect personal information from children under 18 without parental involvement. If you believe we have received a child’s data in error, please contact us so we can delete it.

We may update this Privacy Policy from time to time. The “Last updated” date at the top will change when we do. Continued use of the site after updates constitutes acceptance of the revised policy, except where additional consent is required by law.

For privacy-related questions or requests, please use the email or phone listed on our Contactpage and include “Privacy” in the subject line where possible.